Insights & Perspectives

Operational efficiency —
what actually works.

Practical insights on process optimisation, AI and knowledge management in mid-sized companies. No buzzword bingo — only what works.

Processes & Methodology
May 2026 · 7 min read
The IPO Framework — how to think through every process completely

Without clear input and output definitions, every process runs on assumptions. A mental model from computer science, consistently applied to business processes in mid-sized companies.

Processes & Methodology
June 2026 · 8 min read
Input: the most underestimated part of any process

What looks like a technology problem is almost always a data problem. Data quality, single source of truth, data warehouse and data lake explained clearly.

Processes & Methodology
June 2026 · 7 min read
Processing: where value is created and potential is lost

Understand, optimise, automate in that order. Why the most expensive reflex is reaching for technology too early.

Processes & Methodology
July 2026 · 7 min read
Output: why every process should be thought through from its end

The output is the only part of the process that counts to the outside world. Five questions to check any output.

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